If you received the following message...
Login credentials supplied are not valid. Please enter a valid User ID and Password.
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We apologize for the delay and inconvenience this has caused. Please take a moment to confirm the following:
- The User ID was spelled correctly. (Please note that the user ID is NOT case sensitive.)
- The correct Password was entered and spelled correctly. (REMEMBER: passwords ARE case sensitive.) If you have forgotten your password, contact your customer site administrator for assistance or go to the Motorola Membership Site for additional help.
- Your Motorola Membership Account has been set up and activated. (If unsure, contact your Customer Site Administrator for more information or go to the Motorola Membership Site for additional help.)
- Your Motorola Online Account has been set up and activated. (If unsure, contact your Customer Site Administrator for more information.)
- The Motorola Online Site is operational.
- If the site down and your need is not immediate, please try again later.
- If your need is urgent, contact your Customer Site Administrator or Motorola Customer Care contact for assistance.
We appreciate your patience during this time.
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Motorola Contact Information:
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Motorola Membership Account:
Link: Motorola Membership Site
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Motorola Customer Care:
Phone number: 1-800-814-0601
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